New Washing Machine Shakes Violently (When It’s New)

That gut-dropping feeling when your brand-new washing machine starts making a racket and shaking like it’s got the flu is a real bummer. You just paid good money for peace and quiet, and instead, you’re wondering if you bought a lemon. I get it. It’s frustrating when something supposed to be easy turns into a puzzle.

I’ve seen this a bunch, and I promise I can help you figure out what’s going on and get your laundry day back on track.

Don’t panic if your new washing machine shakes violently. This often happens because the shipping bolts weren’t removed, or the machine isn’t leveled correctly on your floor. Check your manual for shipping bolt removal first; if they are out, then focus on making sure all four feet are firmly on the ground and adjust them until the shaking stops. Your floor and the machine’s feet are key here.

New Washer Shakes Wildly: What’s Going On

That sudden violent shaking from a brand-new washing machine isn’t normal, and it definitely shouldn’t be happening. It usually means something simple was overlooked during setup or installation. Your peace of mind is worth making sure this is fixed right.

Shipping Bolts Still In

The biggest culprit for a new machine’s violent rocking is often the shipping bolts. These metal rods hold the drum steady during transit, preventing damage, but they have to come out before you use the machine. If you skip this step, the machine will fight itself every single time you run a cycle.

You need to locate these bolts on the back of your machine. They are usually large and clearly marked, sometimes with rubber grommets. Your user manual is your best friend here, showing you exactly where to find them.

Take them out carefully. You might need a wrench, and sometimes they’re a bit stiff. Once they’re out, you’ll feel the difference even when you just push the machine slightly.

Don’t try to run the washer with them still in; you risk damaging the suspension and the drum itself. This is a common mistake, but an easy one to fix once you know about it.

Uneven Floor Surface

Another common reason for excessive shaking is that your floor isn’t perfectly level, or the machine’s feet aren’t making even contact. Washing machines have delicate suspension systems, and they need a solid, flat base to work correctly. Any wobble in the floor or the machine itself will be amplified.

The machine’s feet are adjustable for a reason. You need to make sure all four are touching the floor firmly. If one is slightly off, the entire machine can start to bounce around.

You can use a level tool to check your floor and the top of the machine. Adjusting the feet is usually just a matter of twisting them up or down until the machine sits solid.

A wobbly machine on an uneven floor will make a lot of noise and can even move itself across the room. Getting this right is crucial for its longevity and your sanity.

Drum Imbalance

Sometimes, even with shipping bolts removed and the machine level, a load itself can cause shaking. If you stuff too much in, or if you put one heavy item, like a big comforter, in by itself, the drum becomes unbalanced. The machine tries to compensate, but it can’t always manage.

The machine’s sensors will often try to correct this, but a severely unbalanced load can still lead to significant vibration. It’s like trying to spin a car tire with a big chunk of lead bolted to one side.

Try to distribute your laundry evenly in the drum. For large, single items, it’s often best to wash them with a few towels to help balance the load out.

If your new machine shakes only with certain loads, the problem is likely with how you’re packing the laundry, not with the machine itself.

Faulty Suspension Springs

Washing machines use springs or dampers to absorb the shock of the spinning drum. If your machine is shaking despite having the shipping bolts out and being level, it’s possible one of these suspension components is faulty or broken from the start. This is less common in new machines but not impossible.

You might hear clunking or banging noises along with the shaking if a spring is broken. The drum will feel much looser when you manually try to move it inside the cabinet.

If you suspect this, it’s best not to use the machine further. You should call the manufacturer or the retailer as it’s likely a warranty issue. Tampering with the suspension yourself on a new unit could void your warranty.

This type of problem means the machine’s insides aren’t working as they should. It needs professional attention.

Control Board Issues

In rare cases, a new machine’s control board might be malfunctioning, sending incorrect signals to the motor or suspension. This can lead to the drum spinning erratically or the machine not managing its cycles properly, resulting in shaking. This is a tough one to diagnose without specialized tools.

The symptoms might be inconsistent; the machine might shake violently one cycle and be fine the next. You might also notice other electronic glitches, like the display acting up or cycles stopping unexpectedly.

If you’ve ruled out all the simple stuff like shipping bolts and leveling, and the shaking is still a major problem, an electronic fault is a possibility. It’s another reason to contact the manufacturer.

This is usually a warranty repair, and you shouldn’t try to fix it yourself. Let the experts handle the electronics.

Transit Damage

Sometimes, despite careful packaging, damage can occur during shipping. A heavy impact could have loosened or broken internal components, like the suspension system or the tub itself. This damage might not be obvious from the outside.

When you first got the machine, did you notice any dents or damage to the packaging? If so, that could be a clue. The shaking you’re experiencing could be a direct result of that impact.

You’ll want to document any external damage you see. This will be important information when you contact the seller or manufacturer about the shaking problem.

This is definitely a case where you should get the retailer or manufacturer involved immediately.

For new washing machines that shake violently, always check your manual first. The most common issues, like shipping bolts and leveling, are simple fixes you can do yourself. Trust your ears and eyes for any strange noises or visible damage. If simple solutions don’t work, contact the manufacturer right away for warranty service.

  • Check your owner’s manual for shipping bolt locations.
  • Adjust all four leveling feet until the machine is rock solid.
  • Ensure the floor beneath the machine is flat and stable.
  • Distribute heavy or single items evenly in the drum.
  • Listen for any clunking or banging sounds during spin.
  • Contact the retailer or manufacturer if the problem persists.

How to Stop Your New Washing Machine From Shaking Violently

The fix for your shaking machine usually comes down to a few key steps. I’ve found that most people can solve this by carefully following a couple of procedures. Your goal is to ensure the machine is stable and correctly installed.

Remove Shipping Bolts

This is the number one reason a new washing machine shakes like a leaf in a hurricane. Shipping bolts are installed at the factory to keep the drum from moving around during transport. They are essential for preventing damage, but they absolutely must be removed before you plug in and run the appliance. Ignoring this can lead to severe vibration and internal damage.

You will find these bolts on the back panel of your washer. Your manual will have a diagram showing exactly where they are. They are often quite large and might have plastic pieces or rubber dampers attached to them. Use the correct size wrench to loosen and remove them completely.

Once the bolts are out, save them somewhere safe. You might need them if you ever move the washing machine again and want to transport it properly. Don’t just toss them aside, as they are important for future moves.

If you’ve checked the back and can’t find any obvious bolts, look for plastic or rubber plugs. Sometimes they are hidden, or the manufacturer uses a different system. Your manual is your guide here.

Level the Machine

After the shipping bolts are out, the next most common issue causing excessive shaking is an unlevel machine. Washing machines have adjustable feet, usually at the bottom front, designed to make sure the appliance sits perfectly flat on the floor. If even one foot is slightly off the ground, the machine will wobble and shake.

You can test for levelness by gently rocking the machine from side to side and front to back. If it moves or wobbles, you know it needs adjustment. Use a spirit level on top of the machine to confirm it’s sitting straight.

To adjust the feet, you’ll typically need a wrench to loosen a lock nut, then twist the foot up or down. Once the machine is stable and level, retighten the lock nut to keep the foot in place. You might need to do this a few times to get it just right.

A level machine doesn’t just stop shaking; it also runs quieter and lasts longer. It’s a small step that makes a huge difference in performance and user satisfaction.

Check Load Balance

Even if your machine is perfectly installed, an unbalanced load can cause violent shaking, especially during the high-speed spin cycle. This happens when laundry isn’t distributed evenly inside the drum. A single heavy item, like a large blanket or a few towels, can easily throw the balance off.

The machine’s sensors are designed to detect an imbalance and may try to correct it by slowing down the spin. However, in severe cases, the shaking can still be quite intense, and the machine might even stop the cycle altogether. You might hear a loud thumping noise as the load shifts.

When loading the machine, try to spread items out as much as possible. If you’re washing a single large item, add a few smaller items like towels or pillowcases to help distribute the weight more evenly. Avoid overloading the machine, as this also contributes to imbalance.

Paying attention to how you load your washer can prevent a lot of unnecessary shaking and wear and tear on the appliance. It’s a simple habit that pays off.

Ensure Floor Stability

The surface your washing machine sits on is critical. A weak, flexible, or uneven floor can amplify even minor vibrations, making your machine seem like it’s shaking much more than it should. This is particularly true for upper-floor installations or older homes.

If you notice the floor flexing or bouncing when the machine spins, you might need to reinforce the area. Placing a thick, dense rubber mat designed for appliances under the machine can help absorb some of the vibrations. Ensure the mat is positioned correctly, allowing all four feet to rest on it firmly.

Some people even install a thick plywood board underneath the mat to provide a more rigid surface. The idea is to create a solid platform that doesn’t allow for movement. Your floor needs to be a solid foundation.

Check the surrounding floor area for any obvious dips or slopes. If the floor itself is the problem, you might need to consult a contractor for permanent solutions.

Secure Transit Packing

Sometimes, despite your best efforts, transit packing material can be left behind. This might not always be the large shipping bolts. It could be foam inserts or plastic bracing that wasn’t fully removed. These can shift and cause unexpected noises and vibrations during operation.

Double-check all the nooks and crannies around the drum and the machine’s interior. Look for anything that seems out of place or looks like it’s meant to be removed. Sometimes these pieces are small and easily missed.

If you find any leftover packing materials, remove them immediately. Make sure the drum can spin freely without hitting anything. Your machine needs clear space to operate smoothly.

This is less common than shipping bolts but still worth a quick inspection, especially if the shaking is unusual and doesn’t seem related to load or leveling.

Proper Installation Check

When you install a new appliance, it’s important to ensure all parts are securely fitted. For a washing machine, this includes making sure the drain hose is properly connected and secured, and that the water inlet hoses aren’t kinked. While these don’t directly cause shaking, a poor installation can lead to operational issues that might be mistaken for shaking.

You should also ensure the machine is pushed back fully against the wall, but with enough clearance for the hoses and power cord. If the machine is too far forward, it might feel less stable. Everything should be snug and properly connected.

Refer to your installation guide or the manufacturer’s website for specific checks. Making sure everything is done right the first time saves you a lot of headaches later on. Your installation matters.

  • Remove all shipping bolts and packing materials.
  • Adjust leveling feet until the machine is stable and does not rock.
  • Use a level to ensure the top of the machine is flat.
  • Distribute laundry evenly for balanced loads.
  • Reinforce your floor if it feels weak or flexible.
  • If unsure, call the installer or manufacturer for help.

Can You Use a Towel to Stop Washer Shake

Yes, you can use towels as a quick fix to help balance a load that’s causing your new machine to shake. When you have a single heavy item, like a large blanket or a duvet, it can unbalance the drum during the spin cycle. Throwing in a few regular bath towels along with it helps distribute the weight more evenly. This provides extra mass distributed around the drum, which helps the machine maintain a smoother spin.

Towels for Balance

Using towels is a practical way to manage unbalanced loads in your washing machine. When you have bulky items that tend to clump together, like a comforter or a thick rug, they create an uneven weight distribution. This leads to the drum becoming lopsided as it spins. The machine then vibrates intensely as it tries to spin faster.

Adding towels around the heavy item helps fill the empty spaces in the drum. This creates a more uniform weight distribution. The machine’s suspension system can better handle this balanced load, significantly reducing shaking. It’s a simple trick, but it works surprisingly well.

This method is especially useful for items that don’t have other suitable items to wash with them. If you’re washing just one large item, grab a few towels from your linen closet. Your machine will thank you for it.

Other Load Items

Besides towels, other items can help balance loads. Think about things like pillowcases, smaller blankets, or even a few pairs of jeans. The key is to add items that will fill the gaps and provide a more even spread of weight around the drum. Your goal is to avoid large empty pockets of air or concentrated heavy spots.

When dealing with a very large item like a sleeping bag or a very thick bathrobe, you might need to add more than just a couple of towels. The idea is to create a full, evenly weighted drum. You want the weight distributed as much as possible.

Carefully consider the size and weight of the items you are adding. You don’t want to overcompensate and create a new imbalance with the added items. It’s a bit of trial and error, but you’ll get a feel for it.

This helps your machine run more smoothly and prevents unnecessary stress on the drum and suspension. It’s a smart way to protect your appliance.

Load Size Matters

The size of your load also plays a significant role in whether the machine shakes. An overloaded machine can cause problems because there isn’t enough room for items to move freely and distribute evenly. Conversely, a very small load, especially with just one or two heavy items, is prone to imbalance.

You should aim for loads that are about two-thirds full. This allows enough space for clothes to tumble and move around, helping to prevent them from clumping up. If you only have a couple of items, consider waiting until you have more to wash, or add towels as we discussed.

Pay attention to the manufacturer’s recommendations for load sizes. Overloading or underloading can both lead to issues, including excessive shaking and poor wash performance. Your machine works best when it’s not stressed.

Being mindful of load size is a fundamental part of efficient and effective laundry care. It protects your machine and ensures cleaner clothes.

Spin Cycle Intensity

The intensity of the spin cycle is directly related to how much shaking you might experience. Higher spin speeds, designed to extract more water and reduce drying time, exert greater forces on the drum. If the load is even slightly unbalanced at these high speeds, the violent shaking can become quite noticeable.

Some machines allow you to adjust the spin speed. If you have a particularly challenging load, consider selecting a lower spin speed. This might mean slightly longer drying times, but it can save your machine from excessive stress.

This is especially important if you have an older machine or one that feels a bit less robust. Lowering the spin speed is a good way to prolong its life and reduce noise. Your machine will thank you for it.

It’s a trade-off between speed and stability. Understanding this helps you manage expectations and care for your appliance.

  • Use towels to balance single heavy items.
  • Add multiple items for better weight distribution.
  • Avoid washing just one bulky item alone.
  • Don’t overload the washing machine.
  • Consider a lower spin speed for tricky loads.
  • Check for any loose items inside the drum.

Shipping Bolt Removal Guide

Removing shipping bolts is a straightforward process, but it’s crucial to do it correctly. These bolts secure the drum during transport, and operating the machine with them still in place can lead to serious damage and violent shaking. Always consult your owner’s manual for specific locations and removal instructions for your model.

Locate Bolts Back

The shipping bolts are almost always located on the rear panel of your washing machine. They are typically large, heavy-duty bolts that extend directly into the back of the drum assembly. You might see several of them, usually three or four, spaced evenly across the back. Your manual will have a diagram that pinpoints their exact location.

Sometimes these bolts are covered with plastic caps or have rubber grommets around them. These are designed to help absorb shock during shipping. Make sure you remove any covers or plastic pieces along with the bolts themselves to ensure full clearance.

Take a good look at the back of the machine. You should be able to see them protruding slightly. If you are unsure, the manufacturer’s website or the user manual is the best place to confirm.

Don’t guess; confirm the location. Missing just one bolt can still cause significant problems and loud banging noises.

Tools Needed

For most washing machine shipping bolts, you will need a simple tool: a wrench. The size of the wrench will vary depending on the manufacturer, but a common adjustable wrench or a socket set will usually do the trick. You might also need a screwdriver if there are plastic caps that need to be pried off first.

It’s a good idea to have these basic tools on hand before you start. You don’t want to get halfway through the process and realize you’re missing the right size wrench. Having everything ready makes the job much smoother.

Ensure your wrench has a good grip on the bolt head. Overtightening or stripping the bolt can make removal difficult. Work steadily and apply firm pressure.

Sometimes, bolts can be a bit stiff due to factory thread locker or simply being new. Apply steady pressure.

Removing the Bolts

Once you’ve located the bolts and gathered your tools, it’s time to remove them. Most shipping bolts simply unscrew counter-clockwise. Apply firm, steady pressure with your wrench. If a bolt is particularly stubborn, you might need to jiggle it slightly while applying pressure.

Be careful not to scratch the back panel of your machine. You can use a cloth to protect the finish if necessary. Work carefully to avoid damaging the surrounding components.

After you’ve loosened a bolt, it should unscrew relatively easily. Keep turning until it comes completely free. Repeat this for all shipping bolts.

Once all bolts are out, put them in a safe place. You will need them if you ever move the appliance again.

Replacing Packing Material

After removing the shipping bolts, you need to make sure no other packing materials are left inside the drum or around the machine. Manufacturers sometimes use foam blocks or plastic supports to keep parts steady. These need to be completely removed to prevent operational issues and noise.

Inspect the inside of the drum carefully. Reach in and feel around the edges and the bottom. Sometimes small pieces of foam or plastic can break off and get lodged in seals or openings.

Also, check the detergent dispenser and the filter area, if accessible, for any leftover packing. Anything that isn’t part of the machine needs to come out.

This step is often overlooked but is just as important as removing the bolts for proper operation.

What If No Bolts Found

If you’ve thoroughly checked the back of your new washing machine and can’t find any obvious shipping bolts, don’t assume they aren’t there. Some models have a different system. You might find plastic plugs that need to be removed, or the bolts might be integrated differently. Your user manual is the definitive guide for your specific model.

If your manual shows bolts but you can’t see them, look closely around the drum mounting points. They could be recessed or hidden behind a cover plate. Sometimes, the bolts are pre-loosened at the factory and just need a quarter turn to release.

Contacting the manufacturer’s customer support is always an option if you’re completely stumped. They can often provide model-specific advice or direct you to a local service technician.

It’s better to be sure than to risk damage by assuming there are no shipping restraints.

Save the Bolts

Keep the shipping bolts and any accompanying plastic pieces in a safe place, like the original manual or a small container. You will need these if you ever decide to move the washing machine. Transporting a washing machine without these bolts can cause severe damage to its internal components, particularly the suspension system and the tub.

Moving without securing the drum properly can lead to costly repairs. So, hold onto them and label them clearly.

  • Consult your user manual for exact bolt locations.
  • Use a properly sized wrench for removal.
  • Unscrew bolts counter-clockwise.
  • Remove all plastic caps or covers.
  • Save bolts for future transport.
  • Contact support if you cannot find them.

Common New Washer Installation Mistakes

Installing a new washing machine seems simple, but a few common errors can lead to problems like shaking and poor performance. Being aware of these pitfalls can save you a lot of trouble and ensure your appliance works as it should from day one. Your proper installation is key.

Ignoring the Manual

Many people skip reading the owner’s manual, thinking they know best or that installation is universal. However, each washing machine model has specific requirements. Ignoring the manual is how you miss crucial steps like removing shipping bolts or understanding leveling procedures.

This document contains diagrams and instructions tailored to your specific appliance. It’s your best resource for avoiding common mistakes and ensuring correct setup. Always give it a thorough read before starting.

Your manual is more than just paper; it’s your guide to proper operation and setup. Don’t let it gather dust.

Kinked Water Hoses

Water inlet hoses can easily become kinked if the machine is pushed too close to the wall or if the hoses are routed poorly. A kinked hose restricts water flow, which can cause the machine to fill slowly or unevenly. This can lead to cycle interruptions and error codes.

Ensure there’s enough slack in the hoses. They should not be stretched taut or bent at sharp angles. Proper hose routing prevents water pressure issues and ensures your machine fills correctly.

A kinked hose can also put stress on the fittings, leading to leaks over time. Check them regularly.

Drain Hose Issues

Similarly, the drain hose needs to be installed correctly. If it’s pushed too far into the drainpipe, it can create a siphon effect that causes the machine to drain water continuously, ruining a wash cycle. If it’s not secured properly, it can fall out during the drain cycle, flooding your laundry room.

The drain hose should be secured with a clamp and inserted into the standpipe at the recommended height, usually around 30-39 inches off the floor. This height is critical for proper drainage and siphoning prevention.

Your manual will specify the correct installation height and securement method for the drain hose. Following these guidelines is essential.

Electrical Connection Problems

Ensure your washing machine is plugged into a properly grounded outlet that meets the voltage and amperage requirements specified by the manufacturer. Using extension cords is generally not recommended, as they can overheat and pose a fire risk, or provide insufficient power.

An unstable electrical connection can cause the machine’s electronics to glitch, leading to inconsistent operation or machine shutdowns mid-cycle. Your appliance needs a steady power source to function correctly.

Always use the dedicated outlet for your washer. If your home’s wiring is old, consider having an electrician update it.

Overloading the Drum

As mentioned before, overloading is a major cause of violent shaking and wear. When you cram too many clothes into the drum, they can’t move freely, leading to an unbalanced load. This puts immense stress on the suspension system and the motor.

Always leave some space at the top of the drum. Your clothes should be able to tumble freely. This ensures even washing and effective water extraction during the spin cycle.

Overloading can also prevent your clothes from getting properly clean. It’s a common mistake that affects performance.

Forgetting Floor Protection

While not strictly an installation mistake, many people forget to consider the floor. Hard floors can be noisy, and vibrations can transfer easily. Using anti-vibration pads or a thick rubber mat can significantly reduce noise and prevent the machine from “walking” across the floor.

These pads help absorb the vibrations generated during the spin cycle. They also protect your floor from potential scratches or dents. Your machine will be much quieter.

Your floor needs to be strong and stable for a washing machine. Make sure it can handle the vibrations.

  • Read your owner’s manual thoroughly.
  • Ensure water hoses are not kinked.
  • Secure the drain hose at the correct height.
  • Use a grounded outlet; avoid extension cords.
  • Do not overload the washing machine drum.
  • Consider anti-vibration pads for noise reduction.

Checking Washer Feet Level

The feet of your washing machine are critical for stability. Adjusting them properly ensures the machine sits perfectly level on the floor, which is essential for preventing excessive shaking and noise. This simple check can solve many problems right away. Your effort here pays off.

Adjusting the Feet

Most washing machines have adjustable feet at the bottom, typically at the front corners. These feet can be screwed in or out to raise or lower the machine. You’ll usually need a wrench to loosen a locknut before you can twist the foot.

Once you’ve loosened the locknut, turn the foot itself up or down until it meets the floor evenly. Repeat this for all four feet. You want the machine to be firm on the floor, with no wobble at all.

Make sure all feet are firmly planted. Even a slight gap can cause major vibrations.

Using a Level Tool

A spirit level is your best friend for this task. Place it on top of the washing machine, first from front to back, then from side to side. The bubble should sit perfectly in the middle, indicating the machine is level.

If the bubble is off-center, you need to adjust the feet on the lower side. Continue adjusting and checking with the level until it’s perfectly balanced.

This ensures the drum spins true without undue stress.

Rocking Test

After adjusting the feet, give the machine a good shove from all directions. It should not rock, sway, or move. If it feels solid and stable, your leveling is likely correct.

If there’s still a slight wobble, re-check the feet and the floor. Sometimes, the floor itself might have a slight slope that you need to compensate for.

This test confirms the machine is securely on its base.

Why Leveling Matters

An unlevel machine doesn’t just shake; it can cause premature wear on internal components like the suspension and bearings. It also leads to unnecessary noise and can even cause the machine to “walk” across the floor during spin cycles. Proper leveling ensures efficient operation and longevity.

Your machine is designed to operate best when perfectly stable.

Compensating for Slopes

If your floor has a noticeable slope, you might need to adjust the feet more significantly. In extreme cases, you may need to use shims along with the adjustable feet to get the machine perfectly level and stable. Always ensure the shims are sturdy and won’t compress.

This is crucial for safety and performance.

Final Check

After all adjustments, push the machine back into its final position. Ensure hoses aren’t kinked and there’s enough space behind it. A final gentle rock test should confirm it’s stable.

Your machine should now be ready to run smoothly.

  • Check all four feet are adjustable.
  • Use a spirit level on the machine’s top.
  • Adjust feet until the bubble is centered.
  • Rock the machine to ensure stability.
  • If floor is sloped, use shims carefully.
  • Retighten any lock nuts on the feet.

Frequently Asked Questions (FAQs)

Is It Normal for a New Washing Machine to Shake Violently?

No, it is not normal for a new washing machine to shake violently. While some minor vibration is expected during the spin cycle, excessive shaking or rocking usually indicates a problem with the installation or the machine itself. You should address this immediately to prevent damage.

Can Shipping Bolts Cause My New Washer to Shake?

Yes, absolutely. Shipping bolts are installed to secure the drum during transit and must be removed before the first use. If left in, they will cause the machine to shake violently and can lead to severe damage. Always check your manual for their location and remove them completely.

How Do I Know If My Washing Machine is Level?

You can check if your washing machine is level by using a spirit level on top of the machine from front-to-back and side-to-side. The bubble should be centered. You can also gently rock the machine; if it wobbles, the feet need adjustment. Uneven feet are a common cause of shaking.

What Should I Do If My New Washer Shakes Even After Removing Bolts?

If you’ve removed the shipping bolts and the machine still shakes violently, the next step is to check if it’s level. Adjust the machine’s feet until it sits firmly on the floor with no wobble. If leveling doesn’t solve the persistent shaking, there might be an internal issue.

Can an Unbalanced Load Cause My New Washer to Shake?

Yes, an unbalanced load is a very common reason for shaking, even in new machines. If you wash a single heavy item, like a blanket, or overload the machine, the weight distribution becomes uneven. This causes the drum to wobble severely during the spin cycle. Distribute laundry evenly.

Will the Manufacturer Fix a New Washing Machine That Shakes?

Yes, if the shaking is due to a manufacturing defect or damage that occurred during shipping, the manufacturer will typically cover it under warranty. However, they may not cover issues caused by improper installation, like not removing shipping bolts or failing to level the machine. You must document the problem clearly.

How Much Vibration is Too Much for a New Washing Machine?

Any vibration that causes the machine to move across the floor, make loud banging noises, or feel unstable is too much. Minor vibrations during the high-speed spin are normal, but violent shaking is not. If you’re concerned about the level of shaking, it’s best to investigate.

Should I Call a Technician for a Shaking New Washing Machine?

If you have already checked that the shipping bolts are removed, the machine is level, and the load is balanced, then yes, you should call a qualified technician or the manufacturer. A persistent violent shake on a new machine often indicates a more serious internal problem that requires professional attention.

Washing Machine Shaking Issues

ProblemLikely CauseSolution
New Washer Shakes BadlyShipping bolts not removedRemove all shipping bolts from the rear panel.
 Machine not levelAdjust all four leveling feet until the machine is stable and rock-solid.
 Unbalanced loadDistribute laundry evenly, avoid single heavy items, or add towels.
Loud Thumping NoiseLoad is severely unbalancedRedistribute load or add items to balance the drum.
 Shipping bolts still in placeRemove shipping bolts from the back.
Machine Moving ItselfMachine not level or floor is unstableAdjust feet, reinforce floor, or use anti-vibration pads.
Violent Rocking MotionSuspension system issue (rare on new machines)Contact manufacturer; likely a warranty repair.
Shakes Only on SpinHigh spin speed with slight imbalanceLower spin speed or balance load more carefully.
Shakes with Certain LoadsSpecific items causing imbalanceAdd towels or other items to balance the load effectively.
Constant Rattling SoundLoose parts or shipping material not removedCheck for loose components or residual packing material.

Final Thoughts

I hope this guide helps you sort out that shaking new washing machine. Remember to check those shipping bolts first, then make sure your machine is perfectly level. If you’ve done both of those things and your machine still acts up, don’t hesitate to call the manufacturer. Your laundry day should be easy.